Dr. Serpas was a successful change agent implementing organizational wide transformation, advancing Community Policing and implementing Justice and Legitimacy principles in the delivery of police service. In each department significant decreases in crime and increases in citizen satisfaction were achieved and sustained. Dr. Serpas was a leader for more than twenty years in creating innovative changes in recruitment/retention, deployment, criminal investigations, disciplinary investigations and actions, use of force policies and the investigations of use of force.
While Superintendent of Police in New Orleans, Dr. Serpas worked closely with the U.S. Department of Justice – Civil Rights Team, the U.S. Attorney’s Office, and the FBI to investigate several Federal Criminal Civil Rights cases and other criminal and significant administrative violations of police officers before and after Hurricane Katrina. This work also included the negotiation of the New Oreland Police Department Consent Decree and early implementation of its requirements.
Dr. Serpas is an expert in managing the police response to major events, planned and unplanned. As the Superintendent of Police in New Orleans he oversaw police responses to the 2012 BCS National Championship Football Game, the 2012 NCAA Men’s Basketball Final Four, NFL Super Bowl XLVII, the 2013 NCAA Women’s Final Four, and, the 2014 NBA All Star game. Dr. Serpas was the Chief Operating Officer of the NOPD and oversaw the police response to Super Bowl XXXL. New Orleans hosts annually the eleven-day Mardi Gras season, Jazz Festival, French Quarter Festival, Essence Festival, and the NCAA Sugar Bowl Classic.
In October 2017 Dr. Serpas was designated by the membership as the 5th Honorary President in the 125-year history of the International Association of Chiefs of Police (IACP). Dr. Serpas is a Past Vice President of the IACP, former Chair of the IACP Community Policing Committee, founding Co-Chair of the IACP Research Advisory Committee and a Past Parliamentarian. Dr. Serpas is the founding Chairman of Law Enforcement Leaders to Reduce Crime and Incarceration (a collaborative of the Brennan Center and the NYU-School of Law), serves as an Executive Fellow to the Police Foundation, a National Advisory Board Member to Cure Violence and served as a National Advisory Board Member to the National Police Research Platform.
Dr. Serpas has published several articles on topics such as police accountability systems, police disciplinary systems, firearm violence in America, challenges in crime following natural disasters, implementing Procedural Justice and Police Legitimacy and evidenced based Use of Force policy development. Dr. Serpas’ expert commentary on crime rates, policing and criminal justice reform has appeared in the New York Times, USA Today, The Hill, NBC News, CBS News, Fox News, The Atlantic Monthly, The Wall Street Journal, The Washington Post, NPR, Governing Magazine and MSNBC among other outlets.
Board Member: 2019-Present