Darien (CT) Police Department
The late New York Yankees legend Yogi Berra is perhaps remembered more for his malapropistic quotes than what he achieved on the field. The irony about “yogi-isms” is that his words can actually be quite profound. One such statement, “In baseball, you don’t know nothing” likely speaks to the unpredictability of the game. It could, however, be read as an indictment of sorts. Yogi played during baseball’s golden age, long before the sports analytics revolution, when the game was guided more by tradition and conjecture than objective knowledge. The same critique could very well be made against our own vocation- “In policing, you don’t know nothing.”
How do we know what we know? The classic answer that cops use on the witness stand is “training and experience”. As much as training and experience can help officers on the street, we may overvalue these characteristics when it comes to running police organizations. Most police training is not evidence-based and years of experience is a poor proxy for occupational knowledge. Policing needs to look deeper.
Like modern baseball, the private sector of the 21st century runs on data. It is challenging to find a major corporation that does not track consumer behavior, measure employee sentiment, or solicit customer feedback. It is true that policing has made great strides toward becoming data driven in regards to crime. The Compstat revolution of the late 20th century along with the advent of crime analysis transformed police operations, particularly in large cities. As good as law enforcement is at tracking crime, blind spots remain when it comes to understanding community concerns and the needs of our own officers.