Deputy Commissioner Nola Joyce (Ret.)

Nola Joyce is the former Deputy Commissioner and Chief Administrative Officer for the Philadelphia Police Department.

Deputy Commissioner Joyce has 25 years of public sector experience. She has previously been the Chief Administrative Officer for the Metropolitan Police Department in Washington, D.C. and the Deputy Director of Research and Development for the Chicago Police Department, in addition to her current seven years with the Philadelphia Police Department.

Ms. Joyce serves in a number of positions focused on improving the quality of policing. She was appointed to the National Academy of Science’s panel on Modernizing the Nation’s Criminal Statistics and has been invited to testify in front of President Obama’s Task Force on 21st Century Policing. She is a reviewer for grant submissions to the National Institute of Justice and a member of the Bureau of Justice Assistance’s Police Forecasting Work Group. She has worked with the Office for the Security and Co-operation in Europe on gender issues in the security sector and providing support for the implementation of the UN Security Council Resolution (UNSCR 1325).

In Philadelphia, Ms. Joyce helped manage and direct the change in policy, process, and procedures for Commissioner Charles H. Ramsey. She directed the department’s support services, including training, personnel, technology, administration, policy, research and planning, analysis and mapping, grants, and strategic planning. She also guided the establishment of the Real Time Crime Center and the Delaware Valley Intelligence Center.

With the Metropolitan Police Department in Washington, D.C. from 1998 to 2007, she guided the expansion of the community policing model, the alignment of the budget with strategic initiatives, and the implementation of significant changes in the department’s organizational structure. She restructured the department’s budget into a performance-based budget.

In her six years as the Deputy Director of the Research and Development Division for the Chicago Police Department, Ms. Joyce helped develop and implement the Chicago Alternative Policing Strategy (CAPS). CAPS was one of the most studied community policing initiatives in the country and was a nationally recognized community policing model.

Her career has also included serving as a faculty member of the Center for Homeland Defense and Security, Naval Postgraduate School, Monterey, California, and as a contractor for New Orleans, providing assessments and developing strategies for the police department, homeland security, emergency management services, human services, sheriff, district attorney, and courts. She began her career with the Illinois Department of Corrections, where she directed staff in the development of nearly a half-billion dollar operating budget, a capital budget and planning function that opened a new prison every year, as well as a nationally recognized correctional research program.

Ms. Joyce has three master’s degrees and is currently a doctoral degree candidate in criminal justice at Temple University. Her master’s degrees are in Homeland Defense and Security from the Naval Postgraduate School, in Urban Affairs and Public Policy from Southern Illinois University, and in Sociology, with a specialization in research methodology and statistics, from Southern Illinois University.

Deputy Commissioner Joyce can be reached directly at

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