Overview
The police department is the place where the criminal justice system and the community converge. The police initiate the law enforcement process in nearly all instances. They must make the critical decision of whether to start the process—usually by making an arrest. Their actions often determine the effectiveness of the process and, to a considerable extent, its fairness.
Citizens depend on their law enforcement officers to protect them from crime, but also expect to receive fair and lawful treatment themselves. Police practices viewed as unwarranted or unfair by the public may lead to protests, liability lawsuits, even civil disorder. In such cases, the monetary costs can be enormous, the careers of officers may be destroyed, and the public trust eroded.
The Risk Analysis Management System™ (RAMS™II) and integrated Quality of Service Indicator™ (QSI™) are management tools built from years of scientific research and successful management practices. The most effective risk-management strategy involves a comprehensive approach to implementing management solutions that are efficient and effective. As such, The RAMS™II/QSI™ are not simply off-the-shelf software, but include training and technical support necessary for improving an agency's ability to enhance service delivery.
Building community confidence and trust enhances the flow of information beween the principal parties responsible for crime control and public safety—the police and the public. Effective police-community partnerships improve public safety at the grassroots level, where it matters most. Criminals and terrorists who seek to entrench and hide themselves in local communities are more likely to be identified and apprehended. Technology anchored in accountability and community trust can facilitate our ability to ensure public safety and domestic security.
Given today's intensified domestic security environment, the challenges and demands facing law enforcement agencies are greater than ever. With limited resources and increased demands, police agencies need the advanced technology of The RAMS™II/QSI™ to: Enhance accountability and professionalism Maintain quality service Ensure public confidence Safeguard careers
For more information about The RAMS™II/QSI™, please send an e-mail to ramsqsi@policefoundation.org or submit the Contact Form. © Police Foundation. All Rights Reserved.